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form for better support and quality of the services.
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We are committed to providing the
best customer satisfaction possible. We will gladly
refund or replace any defective item and most
non-defective items. However, we reserve the
right to charge a restocking fee of up to 20%
of the order. Within 30 days of receipt
of your order, you may return products that:
- Are in their original
packaging
- Have original manufacturer
information
- Are not used, installed, or
disassembled
- Are not damaged due to
incorrect installation
- Do not having missing parts,
hardware or instructions
The following orders are not
returnable:
- Custom or special orders
- Automotive repair manuals
- Electrical Parts and
Components (Such as: ECU's, Push Button Units,
relays, air mass meters, etc)
Once we have received your return, conducted an
inspection of the return, and verified that your
return meets the above guidelines, a full refund
will be issued. All applicable sales taxes will be
refunded. The cost of shipping will be credited only
in those instances that the return is a result of
our error. C.O.D. shipments will not be accepted.
Items incorrectly shipped to Miami Auto Parts will
not be returned. Items not purchased from Miami Auto
Parts will not be accepted.
Core Returns
If you would like to return an item associated with
a core return value, please submit your request
through our Returns form. |
Please note:
- All fluids must be drained
from the core
- The core must be securely
wrapped in plastic and sealed
- Cores must be returned in the
packaging used in the shipment of the order sent
to you
- Your core will be inspected
to determine if the core is rebuild-able
- Core return shipping charges
are the responsibility of the customer. These
are not refundable.
Refunds
We will issue a full refund for any returned
products when your return meets the above
requirements. The cost of shipping will be credited
only in those instances where the return is a result
of our error.
Damaged Products
If your product has been damaged in shipment, please
complete our form at Returns within 24 hours of
receipt of your product to begin the returns
process. We'll then contact you via email with
further instructions on filing your claim.
Labor
We will not refund any labor costs incurred by you
or the installer of the products purchased at this
website.
Guarantee
Miami Auto Parts guarantees the workmanship of the
products sold. If you have received a defective
product, please review the manufacturer information
included with your new product. If you wish to
return it, please visit our returns form for more
information.
Questions, problems, suggestions?
If you have any problems with your order, please
don't hesitate to contact us.
You can reach us by phone, fax, or email. To
issue a Return Authorization request, please fill
the contact page for us. Thanks. |
